Leadership development & business development tools

ShareI attended a training session recently and the speaker said something that reminded me of my days of being a mainframe BAL computer programmer. You may have heard the phrase “garbage in – garbage out”, or GIGO for short.
It reflects the idea that no matter how elegant a program or system is, if you put [...]

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Uncover the secret motivations that drive your ideal client’s decisions so  your marketing results in more sales
Identify the weak links in your business that are robbing you of your revenue
Expose the criteria that people use to make purchase decisions about what you offer.  Ignore this and your marketing will fall on deaf ears. Master this [...]

SharePeople try to avoid conflict but conflict is inevitable. The key is learning how to effectively DEAL with conflict that occurs in life.
Generally when conflict exists, people become polarized in their positions. The more the conflict grows, the more attached they become to ‘winning’.  They fight and fight over which way the situation will go.
Tempers [...]

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While I’ve always been rather moderate in my politics, I am a child of the 60′s. One of the phrases that was used a lot back then by the militants and flower children was ‘If you’re not part of the solution, you’re part of the problem”.
As you review your own [...]

ShareIt’s helpful to trace and understand the origin of the two words.   For a more elaborate explanation, read this article, empathy vs sympathy.
I’ll summarize here.
Empathy was brought into the English language from the German word Both are acts of feeling.  With sympathy, you feel FOR the person.  You may or may not fully understand their [...]