Leadership development & business development tools

ShareIf you’ve ever wondered why your brilliant solutions to address a problem weren’t  met with happiness and acceptance, it’s probably because you didn’t understand the real issue and were trying to fix the wrong thing.
Conflict situations are complex.  They aren’t always about what they seem to be about. People are trying to satisfy different needs [...]

ShareToday’s article is a poem (author unknown) that my friend, Sandy Rogers shared with me in a workshop years ago she was conducting on marketing.
I used to have a comfort zone, where I knew I could not fail.
The same four walls and busy work were really more like jail
I longed so much to do the [...]

ShareI read a lot about conflict and study business communications regularly.  I came across a couple of studies about the time and resource drain that conflict imposes on organizations.
85% of employees report being involved in conflict at work. What does this mean to you? Let’s find out.
Let’s be conservative and assume only 1 hour a [...]

ShareI just delivered a two-hour training to executives and senior managers to help build their competence in coaching their staff to achieve results.
It’s tempting for people who have risen to high levels to leverage the wealth of their experience and tell people what to do.  While expedient, it robs others of the opportunity to problem [...]

ShareWhen corporate revenues are down, budgets shrink.  Executives look for ways to cut costs and ‘ride out the storm’.
Cutting training altogether can be a risky proposition.  The question shouldn’t be ‘What training expense can we eliminate?” but rather “What training can we provide that would increase our ‘top line’ or reduce our other expenses?”
When one [...]