Leadership development & business development tools

I spent over two decades of my corporate career in various roles in Human  Resources and as a result, had TONS of conversations with managers about how to deal with their employees or teams when their performance wasn’t ‘up to snuff’.  Quite often, their initial ‘remedy’ was to suggest training, but training isn’t always the [...]

One of the big mistakes some people make is waiting for energy, happiness and prosperity to descend upon them.  Someday, things will be better, they muse.
Well, I’m here to let you know that you control how soon ‘someday’ arrives.
I was out on my morning walk the other day and spotted this dredging machine cleaning out [...]

You’ve probably heard the phrase, “People do business with people they know, like and trust”.  It makes sense.  When we’re comfortable with people, we’re more willing to hang around them and more willing to fork over money to them believing they ‘get’ us and can help us.
The challenge arises when we get and stay too [...]

Gratitude and generosity can go a long way to reducing stress in your life.  Expressing and demonstrating them won’t take a lot of time either.  They may take a little mental energy. Yet when you make the effort to give to another, amazingly, you feel better yourself.
I’ve heard that your holistic mind (not your [...]

If you’ve ever wondered why your brilliant solutions to address a problem weren’t  met with happiness and acceptance, it’s probably because you didn’t understand the real issue and were trying to fix the wrong thing.
Conflict situations are complex.  They aren’t always about what they seem to be about. People are trying to satisfy different needs [...]

I read a lot about conflict and study business communications regularly.  I came across a couple of studies about the time and resource drain that conflict imposes on organizations.
85% of employees report being involved in conflict at work. What does this mean to you? Let’s find out.
Let’s be conservative and assume only 1 hour a [...]